Privacy Policy

Last Modified: April 14, 2024

Introduction

Jamul Indian Village Development Corporation dba Jamul Casino ("Company" "Jamul Casino" or "We") is committed to protecting your privacy through our compliance with this policy. Additionally, for more information about how we may collect, use and disclose your personal information, please visit our Jamul Casino Privacy Policy here: https://www.jamulcasinosd.com/privacy-policy/.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.playjamulcasino.com (our "Website") or interact with our services, including any application we offer ("App"), gaming features, social casino games, services supporting the games, including blogs, communications, virtual currency or virtual goods ("the Games") (the Games together with our Website and App, collectively referred to as our "Services") and our practices for collecting, using, maintaining, protecting, and disclosing personal information.

This policy applies to personal information we collect:

• On this Website or through our App.
• Through the Games.
• While you are interacting with our Services.
• In email, text, and other electronic messages between you and the Company.
• When you interact with our applications on third-party websites and services, if those applications include links to this policy.

It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services or by engaging with us, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates

Children Under the Age of 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to the Website or through our Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use to our Services. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at jamul_compliance@jamulcasinosd.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, playerID, date of birth, IP address, e-mail address, postal address, telephone number, general geolocation (state level only) and other identifiers by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, such as your transaction history and usage records; and/or
• About your internet connection, the equipment you use to access our Website, usage details, and information related to your use of our products.

We collect this information:

• Directly from you when you provide it to us, e.g., through our Services.
• Automatically as you navigate through our Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
• From third parties, such as our business partners and social media platforms.

Information You Provide to Us

The information we collect on or through our Services may include:

• Information that you provide to us, e.g., by filling in forms on our Website. This includes information provided when you register for an account, make a payment, request information from us, or play our Games. We may also ask you for information when you enter a promotion sponsored by us, reach out to our customer service team, when you report a problem with our Website, sign up for our newsletter, or otherwise interact with us.
• Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, general location data based on your IP address, the referring website, your browsing history and duration, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, device type, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but/or we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that you provide to us.

Information We Collect from Third Parties

Some content or applications, including advertisements, on our Services may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website or the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising, see Choices About How We Use and Disclose Your Information.

We may collect information about you from business partners, including referral partners and third parties that help us with sales and marketing efforts. We may also obtain publicly-available information about you as well.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To provide you with access to our Services and to allow you to play our Games.
• To create and manage your account and profile.
• To process any payments.
• To provide you with information about our Games, products and/or services.
• To determine what may be of interest to you based on your use of our Services and our analysis of your profile.
• To provide certain features of our Services, including leaderboards and Game competitions.
• To assess the effectiveness of our marketing and advertising.
• To fulfill any other purpose for which you provide it.
• To notify you about changes to our Services.
• To test, maintain, improve, and update our Services.
• To develop and test new products and services.
• To detect and prevent crime, fraud, or improper use of our Services.
• To confirm your physical location so we can ensure compliance with local laws to the extent necessary.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our wholly owned entity Jamul Indian Village of California, a federally recognized sovereign tribe, or other related entities.
• To contractors, service providers, and other third parties we use to support our business and Games, including identity verification agencies, payment management or debt collection companies, co-sponsors of events or sweepstakes.
• To marketing and advertising partners.
• To a buyer or other successor in interest, in which personal information held by us is among the assets transferred.
• To law enforcement agencies, government agencies, regulatory authorities and licensing agencies.
• To fulfill the purpose for which you provide it. For example, if you give us an email to sign up for our newsletter, we will use your email to provide you with our newsletter.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use Terms of Use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Jamul Casino, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies. You may utilize our cookie management platform https://www.onetrust.com to refuse or disable advertising or tracking cookies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You may also enable global privacy control signals to refuse certain cookies. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Newsletter and Promotional Offers from the Company. If you do not wish to have your email address or other contact information used by us to promote our products or services, such as through our newsletter, you can opt-out by clicking the unsubscribe link in any of our promotional or newsletter communications or you can change your preferences within the settings of our App on all platforms. If you need further assistance opting out of promotional communications, you may also send or by sending us an email stating your request to support@playjamulcasino.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or unsubscribe in the email. The opt out election does not apply to transactional communications, e.g., communications related to product or service purchases, warranty registration or information, product service experience or other transactions.

Accessing and Correcting Your Information

You may also send us an email at database_marketing@jamulcasinosd.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Obtaining Information Regarding Disclosure to Third Parties

Pursuant to the Shine the Light Law, we permit users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to database_marketing@jamulcasinosd.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

How Long Information is Kept

We will retain your personal information for as long as we are interacting with you, and for as long as permitted or required for legal and regulatory purposes after the last such interaction between you and us.

Transferring Information

We are based in the United States. In the course of interacting with you, we may transfer your personal information outside of the jurisdiction in which you are based, principally to our offices and servers in the United States; this means that your personal information may not have the automatic protection of data protection laws in your own country. In these circumstances, we may take additional steps to ensure your information has adequate protection when it is transferred out of your jurisdiction.

You can obtain more details of the protection given to your personal information when it is transferred by contacting us using the details set out below.